Transforming Data into Actionable Intelligence: Health and Social Care

Friday 5 May 2017
10:15 – 13:45 BST
Sir Alwyn Williams Building, Level 5, Glasgow, G12 8QN

The Urban Big Data Centre and SASNet are hosting a free training course at the University of Glasgow on Friday 5th May that will be delivered by NHS Scotland's Information Services Division (ISD).

This short course will explain and showcase the ISD's innovative ways of utilising data and information to support operational and strategic areas and to empower and increase health and well-being for the people across Scotland. Throughout the course you will learn how ISD are linking data and information from a variety of sources both locally and nationally to support the improvement of health and well-being.

There are no specific pre-requisites for attending. The course is likely to be most relevant to people working in academic, public and third sector organisations with an interest in public health, health data, health informatics and data linkage.


Session timings are still to be finalised but the course will follow this approximate schedule:

10:15am - 10:30am    Arrival with Tea/coffee provided

10:30am - 10:35am    Introduction

10:35am - 11:30am    Session 1

11:30am - 11:50am    Comfort break

11:50am - 12:50pm    Session 2

12:50pm - 1:45pm      Buffet lunch provided over networking

Course content and learning outcomes

  • What is the role Information Services Division (ISD) and what they are doing around health and social care (from a data prospective)
  • How ISD are working and co-producing with stakeholders
  • How ISD are turning data and information into "actionable intelligence"
  • How ISD are then using this data and providing access to it (detail around open data along with some of their innovative visualisations/technology)
  • How this will improve the health and well-being of the people of Scotland, now and in the future.

About the ISD

Scotland has some of the best health service data in the world. Few other countries have information which combines high quality data, consistency, national coverage and the ability to link data to allow patient based analysis and follow up. The Information Services Division (ISD) is a division of National Services Scotland, part of NHS Scotland. ISD provides health information, health intelligence, statistical services and advice that support the NHS in progressing quality improvement in health and care and facilitates robust planning and decision making.


Training will be instructed by three guest speakers from the ISD:

Philip Johnston
Service Manager
NHS National Services Scotland

Manira Ahmad
Head of Local Intelligence
NHS National Services Scotland

Manira joined NHS National Service Scotland in May 2015, and was appointed to lead the deployment of Local Intelligence across Health and Social Care. Within the first year the Local Intelligence Support Team (LIST) were embedded across all Integration Authorities in Scotland and resulted in co-designing linked data across multiple care sectors to support improved decision making for individuals.

In 2016 LIST was awarded “Customer and Partner Engagement” excellence for the transformational leadership in utilising intelligence to support a step-change in cultural and operational innovation. In April 2016 Manira’s remit increased and she became responsible for analytical support deployed across Scottish Government. From 2017 Manira will be accountable for developing the intelligence and informatics offering across Primary Care to support the newly formed GP Clusters.

Richmond Davies
Service Manager
NHS National Service Scotland

Richmond started his career as a graduate civil engineer designing junctions, bridges, roads and highways in the south west of England and abroad. He then changed direction and joined NHS Lothian as a qualified practitioner in mental health specialising in the management of eating disorders.  He changed direction again and joined Information Services Division (ISD) of NHS National Services Scotland where he has led many teams in information areas such as clinical dataset development, mental health, waiting times, prescribing and General Practice information. He was also seconded to the Scottish Government as an NHS statistics advisor for just over 3 years.

Richmond is currently leading the statistical governance, data quality, open data and Freedom of Information functions in ISD and Health Protection Scotland within NHS National Services Scotland. He is responsible for ensuring that the organisation complies with legislation that underpins its over 200 official statistics publications as well as ensuring that analysts are adequately equipped to add value to the data they interrogate and  translate into insights for improving health in Scotland.

Outside of work, Richmond tweets at least once a day, pursues his interests in corporate governance with The Governance Institute and, as an alumnus of Robert Gordon University where he completed his PhD in Information Science, helps whenever he can as a pro bono Associate Senior Lecturer.